Do you ship worldwide?
Yes, we ship worldwide! If you are located outside of the United States in a country that we aren't already offering shipping to and you would like to place an order, please send an email to email@example.com with which listing(s) you would like to purchase. We will respond with a shipping quote based on your location.
How will my order be shipped?
We ship all of our orders via USPS.
How long will it take for my order to be processed?
Orders usually take 1-3 days to fulfill and ship out, plus shipping time (1-3 business days for US orders based on where your package starts and where it’s being sent).
What are your refund, return, exchange, and cancellation policies?
All sales are final. We do not accept refunds, returns, exchanges, or cancelled orders. We are not responsible for lost, stolen, misplaced, or damaged packages or items. If an item from your online order arrives damaged or if you have any issues with your order, please send an email to firstname.lastname@example.org with an explanation and attached photos of the damaged item if applicable.
Can I custom order crystals from you?
Yes! We offer a custom crystal shopping service. For more info, fill out our crystal order form here.
How can I contact you?
How can our company become a partner or collaborate with you?
Do you offer discounts or sales?
Yes! We offer sales and discount codes, as well as giveaways. Get notified by joining our mailing list in the "Connect" section below!